Shipping Policies VAT Incl

We aim to process and ship your order as quickly as possible. Below you’ll find a few important details about how shipping works with us.

Shipping Costs and VAT

International orders (outside Norway)

You only pay once. 

At checkout we calculate and include:

  • Taxes

  • Import duties

  • Customs fees

Once your order is paid, you will not receive any additional bills from the carrier or customs during or after delivery.

We ship Delivered Duty Paid (DDP) with UPS and FedEx.

Many online stores ship Delivered Duty Unpaid (DDU), which means customers often receive an extra VAT or customs bill before delivery. That will not happen with our shipments.

General Shipping Terms

  • Orders are usually shipped within 1–3 business days after payment has been completed.

  • If you choose delivery to a pickup point or local post office, you will be able to select your preferred pickup location during checkout.

  • All shipments include tracking information.

  • If your country is not available at checkout but you would like to place an order, contact us at hello@ullenyarns.com and we will look into it.

  • If a package is returned to us due to an incorrect or incomplete address, it can be re-shipped for an additional fee.

  • If you refuse a shipment, we can issue a refund once the package is returned to us. Any extra shipping costs caused by the refusal will be deducted from your refund.

  • We are based in Norway, and ship Delivered Duty Paid (DDP) internationally. At checkout we collect shipping, VAT, taxes, import duties, tariffs and customs fees based on your shipping address. Once your order is paid, you shall not receive any additional bills related to these charges. If you experience any issues or have any questions, please contact us at hello@ullenyarns.com and we will resolve it.